COVID-19 Business Continuity Plan

Introduction

In early March 2020 the World Health Organization (WHO) declared the outbreak of the Wuhan Coronavirus as a Public Health Emergency of International Concern (PHEIC). Coronavirus (COVID-19) is a new illness that can affect your lungs and airways.

Meyertech has and will continue to follow and implement the guidance set out by Public Health England and the UK Government to protect the health and safety of its staff and continuity of its business as the contagion develops.

At the forefront of Meyertech’s COVID-19 BCP is the ability to continue to deliver products and services to our customers. As one of your crucial business partners Meyertech has put into operation its COVID-19 Business Continuity Plan (BCP).

Business Readiness Condition

Our BCP ensures we have a strategy in place to safeguard the continuity of services in the event of our organisation contracting COVID-19. To fulfil the BCP Meyertech has developed Readiness Condition levels which will be escalated in accordance with the evolving COVID-19 situation. We have also placed restrictions on all but essential business travel and encourage our customers to use video and call conferencing for meetings ETC.

Readiness Condition 1

Business Operations Normal

• All staff free of contagion.
• Staff welfare monitoring implemented.
• NHS Hygiene guidelines implemented.
• Remote isolated working platforms implemented and tested.
• Remote isolated communications implemented and tested.

At this Readiness Condition level there are no changes to the way we deliver our services to our customers.

Readiness Condition 2

Support Services Isolated

• Initial staff contagion confirmed in Meyertech.
• Implement remote isolated working for support staff.
• Customers advised of escalation to RC2 and any support communication protocol changes which need to be observed.

At this Readiness Condition level there is initial contagion in our organisation or updated advice from Public Health England and the UK Government. All other Meyertech staff will continue to be office based.

Readiness Condition 3

Senior Management & Development Isolated

• Further staff contagion confirmed in Meyertech.
• Implement remote isolated working for Meyertech senior management and development staff.
• Customers advised of escalation to RC3 and any communication protocol changes which need to be observed.

At this Readiness Condition level there has been further contagion in our organisation or updated advice from Public Health England and the UK Government. Remaining Meyertech staff will continue to be office based E.G. marketing, sales and admin.