Support made simple

Our dedicated team provides you with efficient assistance for our products and installations.

Buy Support Credits
Pay as you go support

Support on demand

Our pay as you go support gives you the freedom to access the services you want at any time, without committing to a monthly contract.

Simply purchase a pack of Support Credits below and use them to redeem the support services you need. To learn more about Support Credits, please take a look at our brochure.

View Brochure

Choose a credit pack

We have four different Support Credit packs for you to choose from, each sized to suit the scale of support you need.

A la carte support

A la carte

Our A La Carte service provides you with a fixed term - fixed price support agreement, giving you complete peace of mind that your systems are always supported. Our services include:

  • 0124/7 Support
  • 02Includes Weekends & Holidays
  • 03Preventative Maintenance Healthchecks
  • 04On-Site Support

Frequently asked questions

If you can't find the answer to your question here please contact us and a member of our team will be happy to help.

Contact us to access the support services you require. Credits are deducted from your account when the support case is closed.

Support credits expire four months after the last purchase date. Further purchases will extend the expiry period. If you are a Meyertech partner your credits will never expire.

Standard support services are only available between Monday - Friday (9am - 5pm). To access support outside of these times, please contact us to arrange A la carte support.

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