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Fusion Callout: Overview

Features

  • Fast electronic logging of faults, using entry wizard and database lookup of equipment lists; housing lists etc.
  • In-built PDF report generator with Email & Fax facilities
  • Tracks fault attendance and fault resolution outcomes
  • Each fault has a fully audited history with operator and system logs.
  • Operator flexibility to modify response times and manage each fault independently.
  • Automatic alerts for late responses and fault resolutions with default penalty notices if required.
  • Easy to use flexible search and report generator
  • Data can be exported to Microsoft Office e.g. Excel, Word.
  • Simple to use, minimal training required
  • Data is centrally stored, and can be automatically backed-up.
  • All software uses security login with allocated user rights

Datasheet

Overview

Schematic

Product Codes

Application Notes

Screen Shots

Accessories

Product Description

As part of the FUSION software suite of applications, FUSION-Callout helps organisations to manage Service / Maintenance Contracts effectively.

An essential part of a Service / Maintenance contract is a reliable documented fault reporting and tracking structure to ensure compliance with the contract conditions.

FUSION-Callout provides this with comprehensive facilities for reporting and tracking faults, monitoring response and rectification times and when necessary automated generation of contract default notices.

With built-in PDF reports and email / fax facilities FUSION-Callout provides automatic transmission of reports & notices to the maintenance contractors.

As well as this FUSION-Callout comes with powerful management reporting facilities which link directly into the Microsoft Office environment. This enables summary data to highlight any issues with either contractor performance or any particular equipment that requires undue amounts of servicing.

Overall, FUSION-Callout is an essential tool for efficiently managing any CCTV, Concierge, Integrated control system from the moment it is commissioned.

PC:
Fusion Callout is run on a single PC.
It may also be operated over a LAN if required

Callout Software:
The callout software is designed to make the operator's tasks as easy as possible, to effectively manage all fault reporting & tracking.

Fusion Callout Database:
The database provides a common store for all callout records; the data is automatically backed-up.

* Use mouse over image to see more text

Fusion Callout Schematic

 

 

Order Codes

 

Product Code
Description
FUSION-CALLOUT-LMDB FUSION-CALLOUT system software and database licence.
For more sales information and prices please contact Meyertech sales.

 

 

 

 

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